Service Manager – Chillers & HVAC

Permanent @Garniche Jobs London in Construction
  • SW19, Wimbledon Park, Greater London View on Map
  • Post Date : November 25, 2022
  • Apply Before : December 25, 2022
  • Salary: £0 - £60000
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Job Detail

  • Job ID 1098846
  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

Do you have an interest in building a career with a market-leading company? If so, this exciting opportunity to join a market-leading award-winning UK HVAC Solutions company based in London might what you’ve been looking for.

The Company

A successful UK HVAC Manufacturer, Distributor & Service provider with an incredible reputation built up through years of dedication and professionalism.

Our client is a London-based product and service provider of high-end technical HVAC solutions – Chillers, Air Handling Units, Heat Pumps and services.

Our client is committed to the continuous development of their people and offers excellent career progression opportunities to anyone who joins their business.

The Opportunity

An excellent opportunity has arisen for a SERVICE MANAGER to join the business to manage, support, drive and deliver growth across the entire Service Operation (Service, Maintenance, Engineering, Sales)

The SERVICE MANAGER will lead a team of service technicians, support staff and sales professionals who work with the service & maintenance side of heating, ventilation, air conditioning systems and associated equipment.

The successful candidate will be responsible for meeting goals and maintaining customer satisfaction for the company along with being a confident leader of 15 personnel.

It would be highly beneficial if the SERVICE MANAGER has previous experience in a similar role with excellent technical knowledge of Chiller technology and has formal education and qualifications supporting their application and may have potentially started their career as an HVAC technician and looking to progress

The Role

* Responsible for the complete day-to-day management of the entire service division and full P&L responsibility

* Responsible for the day-to-day management of a team of 10-12 field-based engineers.

* Ensuring KPIs and SLAs are achieved

* Financial forecasting

* Providing technical assistance to field operatives and contractors

* Recruitment

* Ensuring training records are kept up to date

* Carrying out 'work in progress and 'post completion' audits

* Monitoring of unauthorised absence

* Site surveys

* Pricing of projects and contracts

* Monitoring profit & loss margins

* Ensuring Health and Safety procedures are adhered to

* Attending and presenting confidently at client and company meetings

* To support the growth and development of the team

* Dealing with customer technical sales enquiries

* Respond to any external sales enquiries

* Provide details of orders to customer services and manufacturing.

* Attend meetings supporting all team members, when required, in discussing large projects for non-standard equipment with the customer.

Desired Skills/Experience

* Engineering knowledge to a minimum of HND (or on-the-job experience)

* Technical complaints with the service and maintenance, repair, upgrade and retrofit of Chillers and closely aligned HVAC Solutions (Off shelf and bespoke)

* Be a strong motivator, team player and leader

* Problem-solving skills to overcome challenging obstacles

* Excellent interpersonal skills

* Ability to use own initiative

* Excellent communication skills

* Operating with integrity and professionalism at all times.

Salary & Benefits

High & Competitive Basic Salary (Up To £55,000) + 10%-15% Business Unit Performance Bonus + Travel Allowance/ Pool Car | Travel Expenses + Pension + Healthcare + 25 Days Holiday + Mobile + Laptop

Location

Fixed – Wimbledon & Field Based

Ideal Candidate Locations: 60 Mins commute from Wimbledon, South West London Our client would consider candidates from other areas of London if they were committed to commuting to their Wimbledon offices 5 days a week

Please Note: Mostly Central London-based work however the position will take you further afield

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