Job ID 1184934
Career Level Manager
20-27.5k (dependant on experience)
City of london (full time in office)
Your role as Receptionist is to provide exceptional front of house and reception services to all guests, clients, and contractors. Your main duties will include, but not be subject to:
Serves visitors by greeting, welcoming, and directing them appropriately, ensuring for security that guest names and company names are recorded and forwarded onto the appropriate department.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system, screens and transfers calls as required
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Providing administrative support to the office manager as directed
Cater for VIP staff and visitors as needed to include sourcing and serving refreshments and appropriate breakfast, lunch, or afternoon tea options
Organize emails and calendars for staff and visitors as needed
In alignment with the office manager, maintain all documentation logs for incoming and outgoing correspondences
Keep stock and replenish all pantry and stationery items ensuring that the office is always fully stocked ready for guests, visitors and staff and ensure that no items run out
Open all incoming post and parcels (unless marked 'strictly private & confidential to the addressee' and distribute as necessary to the relevant department head
Ensure Boardrooms, open plan offices and private offices are turned around quickly and efficiently before and after meetings or during general use
Keep all announced and unannounced guests and visitors in reception and advise relevant department head of their arrival
Assist other departments as required during busy times, ie office management, IT and facilities management, including running errands, purchasing or collecting items required by visitors or guests as directed by the office manager
Ensure all permanent staff are advised simultaneously when taking breaks and/or lunch to ensure suitable staffing levels are maintained to operate effectivelyRequired knowledge, experience, and skills
Vast Reception experience required, ideally having to deal with VIP/HNWI visitors
Excellent communication and interpersonal skills
Being able to speak fluent / some Arabic would be beneficial
Ability to handle multiple requests and work in a diverse office environment
Ability to accurately complete tasks assignments and responsibilities in timely manner
Responsive to customer requests in an empathetic, supportive and productive manner
Must remain calm, courteous and polite in all circumstances
Flexibility possibly working out of business hours if required
Possess a good level of IT literacy
Demonstrate a high level of initiative and proactiveness
Team player, must be able to support the team with various ad hoc tasks
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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