Account Manager

Permanent @Garniche Jobs London in Customer Services
  • Canary Wharf, Greater London View on Map
  • Post Date : May 3, 2022
  • Apply Before : June 17, 2022
  • Salary: £0 - £7000000
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

We are recruiting on behalf of our client, a leading payment provider that operate globally. They are looking to hire an account manager to be based in either London or Dublin. This is a hybrid working position with a requirement to be present in a head office for 2 days a week. You will be responsible for managing and nurturing key long lasting relationships with your core clients and accounts.

Responsibilities

* Understand and appreciate the commercial model of each client within your portfolio

* Review, and where necessary discuss and re-negotiate existing contracts

* Drive growth from the portfolio and achieve revenue targets

* Build and maintain relationships within each client

* Enhance customer engagement, maximise revenue and retention

* Responsible for raising and managing issues and concerns relating to clients

* Understand peaks, troughs and anomalies with regards transactions patterns

* Provide clear information at all times to clients regarding regulations, security and compliance matters

* Work with technical support team to manage the integration of clients to the platform

Requirements

* You must have experience working in account management

* Industry experience working in acquiring, digital wallets or payment processing is preferred

* Strong knowledge of the payments industry

* Highly customer focused with solid experience supporting larger accounts

* You will be commercially aware with ability to think strategically and spot new opportunities

* Ability to understand complex pricing and negotiate where required

* Confident presentation style and ability to talk to senior stakeholders

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