Customer Service Coordinators (Travel Support) – Hybrid

Permanent @Garniche Jobs London in Accounting/Financial/Insurance
  • Croydon, Greater London View on Map
  • Post Date : June 23, 2022
  • Apply Before : July 24, 2022
  • Salary: £0 - £2251500
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

THIS WILL BE A HYBRID ROLE
Plus 1,500K Bonus (paid quarterly)
This is a permanent fulltime positon working for a prestigious, global organisation.
* To handle all incoming and outgoing telephone calls in a helpful, friendly, polite and professional way.
* Handle customer objections in a positive manner and actively attempt to overcome these objections in line with sales guidance materials. Actively attempt to build rapport with all callers.
* Actively look for opportunities to upgrade levels of cover through effective listening and identification of customer needs.
* To capture all requested data and provide information to the caller
* Respond to incoming correspondence in accordance with agreed procedures.
* Carry out administrative tasks as required within the department.
* To ensure that the relevant Supervisor/Manager is informed of any service failure or potential problem
Based on 35 hours per week.
Shifts covering 8am to 6pm Monday to Friday (8-4, 9-5, 10-6) and the occasional Saturday from 9am to 1pm.
The company will provide you with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Insurance, Roadside Assistance free after 6 months’ probation, Corporate Social Responsibility and an Interest free season ticket loan after probation

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