Looking to recruit a Customer Service Planner to join a leading Property Services Company based around London

Responsibilities:

liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments
ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
Using an in house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.Requirements:

you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
Able to work in office based in London
With excellent customer service skillsIf you feel this is the role for you please contact Martha Seymour on (phone number removed)

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business