Helpdesk Administrator

Contract @Garniche Jobs London in Administration
  • London View on Map
  • Post Date : May 5, 2022
  • Apply Before : June 19, 2022
  • Salary: £0 - £1200
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

Helpdesk Administrator
City of London
3 month contract
40hr week
£11.50p/h PAYE

Responsibilities:
– To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
– To manage the maintenance office administration systems.
– To manage & update computerised PPM and work records.
– To ensure PPM work orders are produced via help desk orders and documents.
– To respond on the telephone / email to client requests and dispatch appropriate engineer.
– To manage and produce reports, survey data and general maintenance related business letters.
– To input completed work orders and produce associated reports from the database.
– To monitor outstanding work orders and produce backlog reports.
– To assist in invoice disputes by document preparation and control.
– Motivate and manage other Admin staff and manage there training requirements.

Requirements:
– Proficient use of Microsoft packages.
– Previous use or knowledge of CAFM systems.
– Good organisation skills

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