Career Level Manager
Our Client is currently looking for two IDVA's to work with victims of domestic violence within Harrow. Some clients may have complex needs such as housing issues, mental health & substance misuse. Others may require support when liasing with police and other independant agencies. Ideal candidate must have experience working with domestic abuse victims.
Full training will be provided.
This is a hybrid working schedule, with 3 days remote and two days within the office/ visiting clients. Monday- Friday, 9am-5pm.
• The IDVA will manage high profile / intensive case work.
• Domestic violence, legal advice, housing needs, tenancy support, support of children, access to learning or employment dependent on the individual’s aspirations and needs.
• Ensure that identified support targets have been met in conjunction with other agencies delivering care and support services to clients.
• To ensure as far as possible that a seamless service is being delivered by working closely with other support providers to have a joined up approach to addressing support needs. This willinclude joint working with GPs, health visitors, schools, counselling services, housing, the Policeand any other agencies likely to be delivering support services to the service user.
• To screen non-crime referrals on a daily basis.
• To provide practical and emotional support to women and men applying the principles of effective casework when supporting survivors of domestic and sexual violence at the highest risk and their children and to advocate for survivors to ensure their needs are met.
• To establish the risks to and the needs of survivors of domestic and sexual violence, identifying
and prioritising those at the highest risk.
• To advocate, both verbally and in writing, in a range of settings including in civil and criminal proceedings and with criminal justice professionals.
• To escalate any issues in relation to safeguarding children or vulnerable adults to the Senior IDVA, Team Manager and Service Manager in the first instance.
• To recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBTQi+ communities, disabled people and other hard to reach groups.
• To report any problems/difficulties/complaints to the Senior IDVA/Service/Team Manager and participate in follow up investigations as required.
• Ensure signposting/referral routes are in place to other services for people referred who do not meet eligibility criteria, ensuring up to date information is available about the range of relevant and appropriate national and local services and interventions available to the Service User
• To provide support and information for when service users are required to attend civil or criminal court, including referral to the Witness Service, and liaison with relevant officers
For any additional information, please feel free to contact Ibtisam at Yvonne Lewis Group.
Applications will be reviewed on a daily basis. If shortlisted, a member of our team will contact you