IT Support Engineer
Contract @Garniche Jobs London posted 1 week ago in ITJob Detail
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Career Level Manager
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Experience Fresh
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Industry Development
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Qualifications Certificate
Job Description
Job Title: IT Support Engineer
Industry: Creative
Length of Contract: 6 months +
Day Rate: £150 – £250 (Inside IR35)
Start Date: ASAP
Location: London/Remote (Hybrid)
The Responsibilities:
* Provisioning of end-user services, including help desk and technical support services
* Ensure that all requests from users are logged, updated and closed in line with operational level agreements
* Perform all information systems operations activities, including checking error logs, verifying integrity of systems, performing disaster recovery drills and maintaining operations logs
* Install, configure and deploy computer system hardware and software including but not limited to operating system and application software
* Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices
* Administer and maintain end user accounts, permissions, and access right
* Practice asset management for IT hardware, software, and equipment
* Maintain hardware/software inventory
* Customer focused and communicates effectively and expertly with all levels of employees
Key skills needed:
* Good experience of Mac OS support and Windows
* Basic understanding of computer network concepts
* Maintaining various databases throughout the company
* Understanding computer management software
* Good analytical and problem solving skills
* General “can-do” service attitude
* Excellent time management skills and multi-tasking abilities within tight deadlines
* Excellent communication skills
Diversity and inclusion are at the heart of what we value as an organisation. We encourage applications from underrepresented talent
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