Operational Account Manager

Permanent @Garniche Jobs London in Distribution
  • UB8, Uxbridge South, Greater London View on Map
  • Post Date : September 12, 2022
  • Apply Before : October 28, 2022
  • Salary: £0 - £45000
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Job Detail

  • Job ID 1023649
  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

Titan are currently working with a Freight Forwarder based at Heathrow. They are looking to recruit an Operational Account Manager to join their busy team.

Roles and Responsibilities:

* Oversee of daily operations for all areas: imports/exports/courier – but not processing jobs.

* Responsible for the operational management of several top accounts

* Ensure that service levels are maintained in each region where the customer has business with the company

* Will need to set up daily reports and have a continuous feedback loop with the operations team.

* UK and Global responsibility for customers

* Regular monthly visits (on site or Teams) to present KPI and feedback to customer.

* Work closely with the CS manager on tenders in terms of carrier choice transit etc but not in terms of collating net/sell rates.

* Step into operation where required/manage important shipments

* Internal meetings with department managers and overseas managers – on site/Teams.


* A minimum of five years industry experience.

* Proven background with customer or people management

* Sound knowledge of Word, PP, Excel. Project management software an advantage

* A sales background is advantageous but no essential

This company offers a great package and plenty room for progression

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