People and Development Officer
Imperial London Hotel Group
40 Hours (Fully Flexible 5 out of 7 days weekly rota)
£28,000 + Benefits
Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.
We are now recruiting for a People and Development Officer, based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family.
What we want from you
We are looking fo someone who wants to progress within the HR / People & Development space. You should have experience of working in Hospitality especially the Hotel environment. You will have exceptional administration skilll an eye for detail and have a genuine interested in pursuing a career within Human Resources.
What you'll be doing
* Undertake day-to-day office tasks in support of the department, e.g. filing, scanning, etc.
* Assist with all P&D / staff processes, e.g. induction, recruitment, starters/leaver and probation.
* Ensure fast, accurate and timely input of data to HR systems
* Provide support, information, advice and guidance on all department services and provisions to all staff at all levels on demand
* Provide high quality, professional service delivery to internal and external customers and visitors
* Handle telephone calls, face-to-face enquiries, answerphone messaging, and emails to HR email accounts, forwarding to the appropriate person where required
* Prepare and issue HR related correspondence on request, e.g. reference requests, resignation acknowledgements
* Undertake Right to Work checks to ensure full compliance with Company and UKVI requirements
* Undertake ad hoc duties in support of the department, hotel and/or the Imperial London Hotel as and when required
What you’ll get in return
* Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
* Free Meals on Duty and Uniforms
* Workplace pension scheme
* £300 Refer a Friend Scheme
* Opportunity to explore other roles within ILH Group after 1 year of service.
* 50% discount to friends and family in our hotels (excluding Morton Hotel)
* Interest-free season ticket loan (after probation)
* Training and development through our ILH Group Academy
* Employee recognition awards, Christmas Party and other social events.
* Local discounts at Gym, Dry Cleaners, and Restaurant outlets
* Reward and recognition schemes
* e-points to be used across several high street brands and online retailers.
* Supported by Hospitality Action
* Wage stream – flexible access to pay