Job ID 1267835
Career Level Manager
Inside IR35 role
On-site 2 days a week.
London, Milton Keynes or East Kilbride.
Product Management is responsible for the development, end to end
management and quality of all IDD products and services. Product Teams will
be responsible for providing End Users with the Products and Services required
to meet their business objectives. Product Management includes:
Digital Workplace Products: Desktop and Applications
Infrastructure Products: Networks and Hosting
The Hosting Product Manager is a role within the Infrastructure Product portfolio
within IDD, reporting to the Senior Hosting Product Manager for the product they
They will be accountable for leading an application product through the product
lifecycle, ensuring that the quality meets the needs of end users
The Hosting Product Manager is responsible for the product(s) within their
scope, key responsibilities include:
Managing the product through the product lifecycle including discovery, alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Hosting Product Manager.
Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.
Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance.
Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes.
Supporting technical colleagues to manage and visualise the outcomes, prioritise work and meet the agreed minimum viable product, print and scope.
Providing timely progress reporting through the product lifecycle up to the Senior Hosting Product Manager to ensure the team is working towards the relevant service standards.
Collaborating with Service Partners, user researchers and engineers to understand the users needs and desires, prioritising and defining approaches to understanding the user stories.
Anticipating problems and implementing mitigations to defend against them, articulating problems and helping to resolve the problems.
We are looking for someone who can demonstrate the skills outlined in the Lead
Product Manager role-level, in particular:
Agile Working (Relevant skill level: practitioner)
Life-cycle perspective (Relevant skill level: working)
Product Ownership (Relevant skill level: practitioner)
User Focus (Relevant skill level: practitioner)
Problem Ownership (Relevant skill level: expert)
We are looking for someone who can also demonstrate the following behaviours
outlined in the Civil Service Success Profile Behaviours, in particular:
Behaviours – Managing a Quality Service
Behaviours – Seeing the Big Picture
Behaviours – Delivering at Pace