Career Level Manager
Property Claims Handler – Hybrid – Croydon – Highly Competitive Salary – Full Time, Permanent
Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more.
Our excellent Property Claims Handler opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture.
This is a hybrid role; you will be in the office 2 days per week and 3 days working from home.
What You Will Be Doing – Property Claims Handler:
You’ll be managing a portfolio of desktop Real Estate claims from cradle to grave for your nominated clients. Pro-actively validating and settling claims within your agreed handling authority. Providing regular and meaningful updates to clients, brokers and insurers.
Attending regular meetings with your nominated clients and brokers to discuss ongoing claims including collating and delivering any specific data that is required for the meetings.
You’ll also be providing overview management on adjuster led Real Estate claims for your nominated client both in the UK and overseas. Ensuring these claims run smoothly and being a point of contact for the broker and client in the UK for queries and escalations on claims being handled by Crawford & Co outside of the UK
We’re looking for talented experienced claims experts who relish challenges and provide solutions. 12 months property claims handling experience is essential, preferably Commercial Property but would still like to hear from you if you have Domestic Property experience. Additionally, we’d like you to have
Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
Strong Customer Skills
Excellent communication skills with all stakeholders
Ability to communicate effectively and persuasively, including report writing
Ability to work in a structured manner to drive for quality
High personal standards of service, delivery as a core skill
Ability to empathise and communicate at all levels
Evidenced ability to plan and organize workload
Technical competence and experience of handling property losses up to an agreed value
Highly competitive salary
25 days holiday
Additional day off for your Birthday
Exam support and career progression
Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation
Due to the nature of our work, this role is subject to a satisfactory basic DBS check.
Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So, what are you waiting for? Apply today, we’re looking forward to your application