Permanent @Garniche Jobs London in Education
  • Greater London View on Map
  • Post Date : July 25, 2022
  • Apply Before : September 8, 2022
  • Salary: £0 - £2402300
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

Job Purpose

The College is seeking to appoint a highly skilled, dynamic, flexible and committed individual to undertake general receptionist duties. You will provide administrative support to the curriculum and business support areas to ensure the smooth running of the Institute of Technology.

Key duties and responsibilities of the post

* To assist learners, staff and external stakeholders requiring information, advice or support.

* Assist with the maintenance of notice boards, update timetables / rotas, sort and distribute mail.

* Provide general confidential administrative assistance i.e., photocopying, filling, data entry, minute taking etc.

* Offer helpful, friendly, approachable and professional service always and take appropriate action on own initiative, resolving minor matters, referring more serious matters to appropriate member of staff.

* To ensure all visitors to IoT are greeted, signed in, issued a visitors badge and dealt with by an appropriate member of staff in a professional manner.

* To sort and distribute incoming post, faxes, emails and arrange for outgoing post (including special items) to be weighed, franked and taken for posting with minimum delay including internal post between sites.

* To ensure that all telephone and personal enquiries are recorded properly and answered pleasantly and efficiently.

* To study all notifications regarding courses, enrolment details or learner eligibility requirements and ensure that accurate and up-to-date information is supplied to enquirers.

* To support enrolment activities as required.

To carry out all other reception procedures, including, but not limited to:

* Distributing learner certificates

* Ordering stationery

* Room bookings

* Maintenance of main photocopier or other equipment within the reception area

* Petty cash

* Provision of identity badges

* Security controls

* Updating mailing or extension lists

* General administration and filing systems

* To contribute to the design, documentation and implementation of procedures for all aspects of reception.

* To ensure that data is secure and is used in compliance with the GDPR.

* To keep the reception areas tidy and free from clutter.

* To undertake some evening and weekend shifts as may be required

* Support College initiatives and aspirations to achieve Net Zero carbon.

Person specification:

* Minimum Level 2 or equivalent in English and Maths

* Previous reception/administration experience or equivalent:

* Understanding of professional customer care requirements.

* Ability to respond helpfully and efficiently to a wide range of telephone or personal inquiries.

* Good standard of written work to produce accurate and clear documents or messages.

* Ability to read, absorb and apply new information and explain details to clients or staff.

* Working knowledge of Microsoft Office (Word, Excel, Outlook, Access) or equivalent.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data
will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

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