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Telehone Support Advisor – Software

Contract @Garniche Jobs London posted 4 weeks ago in Customer Services
  • SW1V, Victoria, Greater London View on Map
  • Post Date : February 23, 2023
  • Apply Before : April 20, 2023
  • Salary: £0 - £25
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Job Detail

  • Job ID 1261694
  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

Our client, with UK headquarters in Victoria, London, is a leader in accountancy software solutions. They are now seeking a Second line Support Specialist for a 15 month contract. This is a hybrid role with 2 days a week in the office. Training on their products will be given.
Mainly normal office hours support (8.30am – 4.30pm) but there may be occasional need for out of hours support.
Experience
* 3 years+ support experience including 2nd tier support , problem solving and handling complaints.
* Familiar with phone support, email support and chat support.
* Knowledge of financial/accountancy systems will prove very useful.
Benefits
* Excellent technical support from colleagues.
* Long contract
* Free breakfasts on site

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